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Terms & Conditions

Last Updated: May 15, 2024

1. Introduction

Welcome to Pizza Depot. These Terms and Conditions ("Terms") govern your use of the Pizza Depot website (pizzadepot.ca) and mobile application (collectively, the "Platform"), as well as the products and services offered by Pizza Depot ("we," "our," or "us").

By accessing or using our Platform, placing an order, or interacting with us in any way, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform or services.

2. Use of the Platform

2.1 Account Registration

To place an order or access certain features of our Platform, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.2 Acceptable Use

When using our Platform, you agree not to:

  • Use the Platform in any way that violates any applicable laws or regulations
  • Use the Platform to transmit or distribute harmful code, such as viruses or malware
  • Attempt to gain unauthorized access to any portion of the Platform or any systems or networks connected to the Platform
  • Interfere with or disrupt the operation of the Platform or servers
  • Collect or harvest any information from the Platform without our consent
  • Impersonate or misrepresent your affiliation with any person or entity
  • Use the Platform for any fraudulent or illegal purpose

2.3 User Content

You may have the opportunity to submit content to our Platform, such as reviews, comments, or feedback ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that your User Content does not violate any third-party rights, including privacy rights, publicity rights, copyrights, or other intellectual property rights.

3. Ordering and Delivery

3.1 Placing Orders

When placing an order through our Platform, you agree to provide accurate and complete information, including contact and delivery details. You acknowledge that we may refuse or cancel your order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or errors in pricing.

3.2 Pricing and Payment

All prices displayed on our Platform are in Canadian dollars and are subject to change without notice. Prices are inclusive of applicable taxes. We reserve the right to correct any pricing errors and to modify or cancel orders where a pricing error has occurred.

Payment must be made at the time of ordering. We accept various payment methods as indicated on our Platform. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

3.3 Delivery and Pickup

We offer delivery within designated areas, subject to minimum order requirements and delivery fees as specified on our Platform. Delivery times are estimates only and may be affected by factors beyond our control, such as weather conditions, traffic, or high order volumes.

For pickup orders, you are responsible for collecting your order from the designated location within the specified timeframe. Orders not collected within 30 minutes of the scheduled pickup time may be disposed of, and no refund will be provided.

4. Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our Platform. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of errors.

We reserve the right to discontinue or change specifications of products without prior notice. We are not responsible for product availability or for any typographical errors related to pricing or product descriptions.

5. Intellectual Property Rights

The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Pizza Depot, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Depot or its affiliates. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as generally and ordinarily permitted through the Platform according to these Terms.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Pizza Depot and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Platform
  • Any conduct or content of any third party on the Platform
  • Any content obtained from the Platform
  • Unauthorized access, use, or alteration of your transmissions or content
  • Food allergies, intolerances, or other adverse reactions to our products

In no event shall our total liability to you for all claims exceed the amount paid by you to us during the six (6) months preceding the event giving rise to the liability.

7. Disclaimer of Warranties

The Platform and all products and services provided through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Pizza Depot disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the server that makes it available are free of viruses or other harmful components.

While we take reasonable precautions, we cannot guarantee that our food products are free from allergens or other ingredients that may cause adverse reactions in certain individuals. Customers with food allergies or dietary restrictions should exercise caution when ordering our products.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Depot and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Platform, including, but not limited to, any use of the Platform's content other than as expressly authorized in these Terms.

9. Third-Party Links and Content

Our Platform may contain links to third-party websites or services that are not owned or controlled by Pizza Depot. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Pizza Depot shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Platform shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association. The arbitration shall take place in Toronto, Ontario, and shall be conducted in English.

Notwithstanding the foregoing, Pizza Depot may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent breach of these Terms relating to intellectual property rights.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Platform, constitute the entire agreement between you and Pizza Depot regarding your use of the Platform and supersede all prior and contemporaneous written or oral agreements between you and Pizza Depot.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Pizza Depot

6 Lucy Hill, Foxbury DN2 5AU

Email: [email protected]

Phone: +446171219658

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